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Privacy Policy

Effective Date: 13 February 2026
App Name: EduHub

1. Introduction

EduHub (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

By using EduHub, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
a) Personal Information

During registration, onboarding, or application processes, we may collect:

Full name and surname

South African ID number or passport number

Date of birth

Gender

Residential and/or postal address

Email address

Phone number

Emergency contact details

Parent or guardian information

User role (teacher, parent, administrator)

Employment details (for staff)

Login credentials

Any additional personal details required for school application or enrollment purposes

Special Personal Information

Where required for school administration, we may process sensitive information strictly for lawful educational purposes and with appropriate safeguards.

3. Purpose of Processing

We collect and process personal information to:

Facilitate school applications and enrollments

Manage student academic records

Record attendance and performance

Enable communication between school and parents

Provide administrative functionality

Send notifications and updates

Maintain system security

Comply with legal obligations

We process information only for specific, explicitly defined, and lawful purposes.

4. Consent

By registering or submitting information:

You consent to the collection and processing of your personal information.

Parents or guardians consent on behalf of minor students.

You confirm that all information provided is accurate and lawful.

You may withdraw consent where applicable, subject to legal or contractual limitations.

5. Data Sharing and Disclosure

We do not sell or rent personal information.

We may share information:

With authorized school administrators

With verified service providers assisting in hosting, analytics, or notifications

Where required by law or regulatory authorities

EduHub may use secure third-party infrastructure providers such as Google Firebase for hosting or notifications.

All service providers are contractually obligated to safeguard data.

6. Data Security

We implement appropriate technical and organizational security measures, including:

Encrypted data transmission (HTTPS/SSL)

Access controls and authentication safeguards

Secure database storage

Role-based permissions

Activity logging and monitoring

While we strive to protect information, no system is completely secure.

7. Data Retention

Personal information is retained only:

For as long as required for educational purposes

As required by law

Until deletion is requested (where legally permitted)

Schools may request removal of data in accordance with applicable laws.

8. Children’s Privacy

EduHub is designed for use by schools, parents, and authorized staff.

We do not knowingly collect personal information directly from children without parental or school authorization. Student data is processed under the authority of the relevant school.

9. Your Rights Under POPIA

You have the right to:

Access your personal information

Request correction of inaccurate data

Request deletion (where applicable)

Object to certain types of processing


10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app or website with a revised effective date.